Compare products

"you have to log off then back on each time you want a different view between cameras also the time delay can be annoying from camera triggering"

"my only gripe is that the free clips are too short"

"my only issue is i can not turn the cameras off"

"this is a major issue which they promised to address somehow but it's unclear if this feature will be free or if this will come with a sub based system or similar"

"for my purposes i only bought the camera because it was a cheap way to find out if i really needed a better and probably more expensive one"

"main gripe is sound cannot be switched off and is very sensitive so my show repeats everything with slight delay that becomes very annoying if left on tried to cover mic hole but had little effect"

"saying " alexa show me kitchen " just didnt work"

"it still records clips and you can play them back but you get an error message "unable to connect to camera" when you try to view in real time"

"had a slight issue with the firmware update timing out on installation of camera one"

"the only problem i would say is the microphone isn't the greatest and the night vision is reasonably ok but apart from that i can't fault it!"

"the camera isnt being picked up"

"the other minor issue is that the night vision mode is set to auto and occasionally it doesn't seem to reset to normal mode when it becomes day time"

"i had some trouble setting it up as i inputted my address incorrectly i thought my internet wasn't connecting because the cause of set up failure wasn't clear happy i managed to figure it out"

"so you'll end up disabling motion tracking on those cameras due to the amount of false alarms"

"however this neos camera does not have the ability to define the motion trigger area but instead it reacts to any movement anywhere within its field of view so you constantly get false triggers and loads of video of random people walking by in the street outside and random cars driving by which makes the motion sensing pretty useless"

"sound and motion sensitivity has to be dialled right back otherwise you will be inundated with emails from false alerts"

"i've started the free trial for the 1 min recordings and they are all good quality"

"the only negative is that it doesn't work with google home hub at the moment"

"first the length is just under 2m so if your power source socket is further including traversing corners etc then you will need the specific power cable for this"

"don't waste your money"

"it doesn’t take any stills when it detects motion it should so i don’t know if mine is faulty it did the first week set up was hit and miss it’s quite discrete i like that element"

"absolute waste of money!"

"check the google play store and you'll see the poor ratings"

"frustratingly useless"

"total waste of time now having to return it and ask them to delete my account didn't setup correctly was poorly packaged and i was not comfortable giving them so much personal information and having no means to delete the information afterward"

"more than night vision stays on even the system is disabled and live view is not in use not echo fiendly waste of energy intrusive"

"shockingly poor piece of kit"

"the fact you can buy it directly from neos company for only £20 is extremely annoying that i paid £25 for it here"

"the camera seems ok but the app for it is genuinely the worst thing i've seen in ages"

"we wouldn’t be without this kit"

"ok i have extremely poor eyesight but still find it very difficult on a 10 inch tablet"

"tried several times again this evening and had a multitude of issues ranging from time outs "i'm sorry this is really embarrassing unable to generate a qr code unknown error" messages still not connected to alexa still not working"

"fed up of a blank white box appearing on screen some sort of missing error message and have to restart the app fed up with autoarm function takes ages to detect ive left home hours sometimes likewise takes forever to detect your return home"

"i thought this neosmart cam would be a great replacement but although the sound and picture is very good it does not automatically record except for extremely short clips triggered by either the sound or motion sensor"

"also there is no was to turn off the audio feed so if you are in the same room as your camera with the app operational on your phone you get the most awful feedback"

"so i have three useless cameras"

"this is useful for saving battery life on battery operated cameras but these cameras are mains wired so it just a useless feature that cannot be turned off"

"in general baby monitors have bad image quality poor sound and can be quite slow but you pay a premium as it’s a baby product"

"overall hugely disappointing and i certainly wouldn't recommend it"

"but the reality is the app is bloody terrible"

"but the sound quality both ways is awful night vision is pretty poor to unless something is within a metre of the camera and not in pitch black"

"the instructions are sparse and unable to find anything online"

"i also believe they use ‘‘tis a part of home insurance with arriva i would question the legality of any claim due to its failure to do as stated?"

"means me and wife have more time together rather than start stopping netflix everytime"

"like others i found its insistence on knowing your full address and the app having access to the phone's location services extremely worrying"

"i think she finds that quite confusing but it at least distracts her for a bit!"

"this unit fails on a regular basis to “self arm” when leaving home!"

"but seriously amazon should dis associate their alexa device 'deal' with this junk"

"i have a purpose outside camera with a huge wifi ariel that is terrible"

"well it recorded what happened before and after the gate opened so was absolutely useless to find out who entered my garden"

"but i've also found that the motion detection is useless outdoors with or without zones sensitivity or sound settings"

"the limited cloud storage is an annoyance"

"buggy ios app crashes freezes "

"always losing connectivity demanding me to reset the camera almost daily and even doing that i have no guarantee it will work"

"so annoyed i wasted money on this as finding one to work with my alexa"

"however in reality the software has significant bugs which when you chat to the developers via the app nice feature they tell you that they know it doesnt work but they are working on a fix but cant give you any idea of when the fix will be ready"

"i constantly get error notifications of armed then disarmed this can carry on alday"

"motion detection: i've given it a 5 i have it set to the lowest sensitivity which seems fine it does pick noise from a noisy motorbikes going past and the wind if it's a windy day"

"i'm often seeing error messages which say the camera cannot be accessed these go away after restarting the app"

"it will only record the few seconds the manufacturers allow and the footage is "locked down" by proprietary format not generally compatible with anything else"

"i have no concerns with privacy issues and the firmware is regularly updated"

"such a useless product very difficult to set up"

"and it just leaves a nasty taste in my mouth"

"i have no doubts at all that i will be buying another very soon to protect my man cave from unwelcome intruders"

"next morning at work checked the neos app error screen no live feed an error has occurred"

"however a small issue"

"basically a closed system with limited functionality that forces you to spend £30 a year to automate turning all your cameras off or on"

"dislikes: contrary to the advertised functionality the sd card actually records continuous 1 minute clips regardless of whether camera is armed disarmed and regardless of motion detection thus rendering the camera somewhat hamstrung if customers only want to record extended 'motion' events when out of the house for a couple of weeks"

"the software is well made and the features are great 👍 not like some of those crap chinese poorly made interfaces"

"i have 2 of these in my flat but for some reason they both at the same time randomly delete footage!"

"motion detection works as expected cons: sound is below adequate not great for live feeds"

"bin file in order to flash the camera so now i have a useless brick which is a shame because it seemed like a decent little camera while it worked"

"geofencing often fails motion detection triger huge number of fake alarms even on lowest setings and the noise does same is triggered by itself when night vision is comming on "

"i really don’t recommend this and i believe they had plenty of time to fix these ridiculous issues"

"geofencing often fails motion detection triger huge number of fake alarms even on lowest setings and the noise does same is triggered by itself when night vision is comming on "

"there are colour aberrations on edges of objects and fine detail say text faces leaves are not clear indicative of a poor lens"

"if you have noisy neighbours who might set it off you can turn it off "

"all set up picture quality on the poor side of average worse in the dark could not connect to alexa"

"in response to the security concerns you are required to provide your address on signup although you could provide fake details but you do not need to provide access to your iphone's location unless you want to use the auto arm disarm feature"

"unfortunately you buy this camera as a package and this is where it all falls flat on its face"

"however in reality the software has significant bugs which when you chat to the developers via the app nice feature they tell you that they know it doesnt work but they are working on a fix but cant give you any idea of when the fix will be ready"

"the only reason why i don't return it its because i'm based in italy so amazon will let me pay for the return fees"

"it is not compatible with your alexa smart devices at all total false advertising at its best"

"customer support is outstanding and there are no cloud storage fees unlike some rather expensive big brand cameras"

"you require a ridiculous password for the phone app that can never be remembered"

"previous concerns around the app wanting too much information in another review seem unfounded as i was only asked for my address which was explained"

"they set up quite easily then the app told me the firmware needed updating i tried for times and it failed each time so i cancelled that went back to look at the camera picture to find error 90 and no picture and it would not reconnect"

"bought to use as a nursery camera and it's been practically useless"

"this product poorly packaged and terribly constructed"

"and if it fails again back it will go"

"in summary it's an amazing kit of hardware shame that the software lets it down"

"anyone who knows that you have this camera could easily download the app and view inside your property delete videos totally defeating the purpose of having a cam"

"however the recording options are sadly very lacking"

"very poor quality built to snap images is rubbish and the app is even worse"

"it seems unsecure always under maintenance and often offline"

"the sdk is same as chinese products with more or less flaws retain same intrusive behaviour you can be watched at anytime"

"initially it runs in cut down form and provides you with a triggered 12 second recording which cannot be triggered again for a 5 minute “cooling off” period which is very inconvenient"

"we turned the camera on as we were leaving on a holiday and on day 4 it decided to disconnect and stop working completely leaving us very uneasy worrying and wondering about what is happening back at home"

"i can imagine what it is like from other cameras i've used overpriced cloud storage for fifteen second clips"

"equally frustrating is that you can only alarm all or none of your devices"

"the app keeps logging my wife out so the whole arm disarm when one of us is in the proximity doesn’t work"

"please be aware that the live stream can fall behind by several minutes after viewing for a few minutes"

"you can record out of a window but needs to be placed very close to avoid reflection at night"

"the problems seemed to be made worse when adding a 2nd user onto the account"

"also intrusive info regarding physical address of camera required at set up"

"very basic need to add your address for some random reason very laggy didnt love the quality returned for refund although a nice "concept" if people can make use of it no good as a security camera though as if its monitored 24 7 there is lag which isnt good for security might be good for checking pets"

"supposed to be indoors only but can record out windows but needs to be in intimate contact to avoid glare from night vision leds"

"absolute junk would not work from first installation tried installing again and again kept getting the same message "cannot find the specific network name" tried to contact customer services no reply"

"i’m struggling with the concept of a security camera that delivers 12 second motion detected clips then waits 5 minutes before it will do the same neos call this a cooling down time or something "

"no rtsp support that many other cheap cameras offer"

"annoying that didn’t work on 5ghz & had to switch phone to 2"

"this was probably the biggest issue i had with this product"

"it worked pretty well for 3 weeks but suddenly the live feed started to increasingly lag behind"

"it doesn't work properly at the mo apparently due to a software issue which they're investigating"

"the set up was very intrusive as reported by other reviewers and i was unhappy about providing exact address location"

"all of the above comments have been raised by disgruntled customers since product launch yet the neos developers can't seem to be able to release firmware updates to fix these basic oversights"

"the main issue i have had with this camera is that it decided to delete footage before the 14 day period"

"however as time has gone on the app and software have proven themselves to be an absolute nightmare and very unreliable"

"if you only ever want to use it for live view and the motion alerts it's fine but it is very badly restricted without the ability to playback your recorded videos from the app"

"the only downside is that it appears to stream to neos and then back to my device which on a slow connection is a negative"

"firmware and integration with amazon echo show devices is very sketchy"

"fed up with the live feed delay when live feed actually loads neos keep repeating we fixed it in last update rubbish read the reviews "

"a very irrelevant answer that doesn’t help at all!"

"apparently a sd card will record all events but this is only useful after the robbery and assumes that the neos has not been stolen"

"the app crashes and closes down regularly"

"for a cheap camera this is kind of enough to stop me using it"

"setup behind door surround glass to prevent it's theft but then had to disable led's to prevent glare so night image not so good while in daylight it is superb"

"however this neos camera does not have the ability to define the motion trigger area but instead it reacts to any movement anywhere within its field of view so you constantly get false triggers and loads of video of random people walking by in the street outside and random cars driving by which makes the motion sensing pretty useless"

"hoping to catch the dog owner that keeps letting their dog poop on my property and doesn’t clean it up!"

"it seems unsecure always under maintenance and often offline"

"i can only presume they had been paid to promote it because it is utter crud"

"the second major fault is the motion detector"

"sometimes it failed immediately sometimes it froze halfway through sometimes it had a flickering message"

"i have given this only 4 stars as despite being tech savvy and computer literate i still needed their support which annoyed me"

"picture faultless talk back so grainy distorted scares the crap out of my daughter"

"very erratic operation either you get zero notifications then you are inundated with them"

"all of the above comments have been raised by disgruntled customers since product launch yet the neos developers can't seem to be able to release firmware updates to fix these basic oversights"

"mixed feelings about this camera on the whole it's good for the price"

"i really wanted to like these but just wouldn't work"

"questionable security and use of sensitive data"

"tried to reconnect but kept failing"

"such a stupid camera i have never seen such a delay in any camera"

"cheapo chinesium for me now"

"i would give it zero stars if i could"

"ah well it's only £25 you've thrown away i've spent more on a tankful of petrol and with nothing to show for that!"

"tried several times again this evening and had a multitude of issues ranging from time outs "i'm sorry this is really embarrassing unable to generate a qr code unknown error" messages still not connected to alexa still not working"

"it has a confusing website that seems to be a houshold insurance website with minor links to this camera"

"alexa connection problem sorted and now working fine on both my cameras"

"while it's true this only for indoor use so is not as robust as a nest cam in pretty much every other respect this is equally good and comes for an almost "throw away" price"

"the issue i had with my previous camera is that the audio was terrible all you could hear was loud hissing"

"i may have been unlucky but im not risking paying out and having to return another again if it doesnt work"

"utterly useless"

"and the limited options to be able to record to sd card as the developer would like you to subscribe to their cloud however for me it is my house i do not want to share my privacy with the world"

"and i’ve researched many even my fussy husband loves them"

"this really is an indoor camera i face mine out the window at my cars so i get some glare from the glass but there are mounts for external available"

"i can accept low quality but this just plain doesn't work"

"the live feed is constantly unavailable have had to re set up the camera on a regular basis involving reconnecting it to our wifi and to the app that comes with it which is a real inconvenience"

"one of the more useless features of the app is the "auto arming" which should arm the camera when you move out of your geographical area and disarm when you return home"

"it would also be good if it were possible to disable audio in the app as ours is mostly pointing outside through the window"

"very disappointed i wish i had bought a tp link camera instead have a couple of them for years and never had a single problem "

"our son has been seizure free for almost 2 years but in june they returned as focal seizures so we decided to install the camera as he likes to spend most of his time in his room playing video games so the motion sensor would alert us when it picked up move ment so we could respond accordingly and also as a watchful eye as he sleeps"

"constantly drops off the network most times loses settings"

"the primary issue that i identified in my initial review was rectified some time later"

"i dropped a star due to the constant requests to upgrade at a cost i think way to high for longer recordings which were free when i first had them"

"don't waste money if you have any latest samsung"

"the actual hardware software not in sync faulty"

"the main problem being is you don't realize you are not getting notifications until you haven't got any!"

"one of the more useless features of the app is the "auto arming" which should arm the camera when you move out of your geographical area and disarm when you return home"

"there is no support on this product you have to figure everything out for yourself using the rubbish instructions and poorly printed qr codes"

"the app is soooo intrusive!"

"addendum july 2020: i am amending my original review from 1 star to 4 in recognition of the fact that neos did make changes to their mobile application which addressed enough of my privacy concerns for me to not only begin using the camera i initially purchased but to go on to purchase an additional three other units"

"the boost payment doesn’t upgrade to ‘full’ recording and as below still has a cool off period of 1 minute itonly records 50% if the time pointless security if it doesn’t capture everything!"

"software lets it down alexa echo show sometimes won’t connect when via the app it does connect"

"takes ages to sync and the app continually freezes"

"it didn't work and i tried it on 2 separate wireless networks also after having to create an account and the device didn't work there was no option to close delete account so this is more time wasted trying to contact them to request the close my account"

"within 2 years we were on our 4th motorola baby monitor £150 and it kept becoming faulty"

"i got told that other people have had the same problem"

"for £30 which is about what my other two cameras mentioned earlier cost in comparison to those the live stream on this neos is rather poor"

"now they are charging for neos 'boost' a month optional subscription for 'extras' i think the priority should be working software!"

"someone only needs to fart within 200 metres of it and it drops connection"

"since a firmware update at the end of march this product has been unusable as the app hangs when trying to review clips"

"i often have trouble viewing the stream but the bandwidth at the property is low so that may be the reason that said i have little trouble viewing the feed from the nest doorbell"

"in general baby monitors have bad image quality poor sound and can be quite slow but you pay a premium as it’s a baby product"

"the complaints about privacy seem silly to me how can you expect notifications to be sent to your mobile if you aren't prepared to give the system your number?"

"how long does it take to fix this important glitch?"

"video delayed about 10 seconds then gets worse got to 20+ seconds"

"it's ok but needs improvement"

"i’ve found the app extremely unstable though"

"connectivity is a nightmare this might sometimes be due to bad wi fi or dodgy 4g but the feed constantly breaks down and leaves a blank screen"

"as i said previously they have got greedy and will not get any more money from me in subscriptions or cameras"

"this meant that footage of a burglary taking placing that i was suppose to be forwarding to the police so they could arrest the individuals no longer exists and the burglar walks free"

"they obviously know this is not very good because you can upgrade with a monthly subscription to get a longer recording with a lesser cool off time i therefore bought one from china that records motion until it stops which is what you would expect from a security camera!"

"it only records little snippets not continuous when it sees movement useless if you are using it for security"

"very erratic operation either you get zero notifications then you are inundated with them"

"very basic but at £20 what do you expect!"

"however there are a number of points for improvement: the supplied usb cable is too short to reach the level of power sockets if the camera is ceiling mounted the 10 second recording time is too short to be very usable the motion detection is overly sensitive it will often record passing car headlights and on one occasion even a moth in the room"

"customer support is outstanding and there are no cloud storage fees unlike some rather expensive big brand cameras"

"do not waste your money mine are all going back!"

"very poor struggled with low light and no real definition"

"it does take a sd card and also has an upgrade on the app that allows you small extras like 1 minute of recording instead of 12 seconds for something like £3"

"took about 24 hours for it to work after initially trying to set it up"

"the app is absolutely rubbish"

"have this in my living room now i know where all my cats sleep when i’ve gone to bed disappointed with the neos boost have paid for the subscription but it does not work"

"it only records little snippets not continuous when it sees movement useless if you are using it for security"

"and being more skilled than the average techie i had a look at what the little blighter was passing back over the internet neos might be a british developed sofware planted on chinese hardware but i discovered these little blighters are sending api calls back to a server in china!"

"don't be tempted the hassle you have to go through to connect these little bundles of joy is just infuriating besides neos wanting to know everything about you and your house the set up i had to do was lengthy and ultimately pointless if you have a dual band router which is probably 95% of you you're gonna run into trouble these only connect to the lesser 2"

"my wifi is great so it's not the signal that is causing the poor picture the movement detection feature is a joke"

"this is great to prevent unwanted notifications"

"so if you need it for a cheap nanny cam it would do the job"

"i had just one camera set up for about 3 weeks with only 1 occurance of missing recordings"

"they tried to resolve it by sending me two replacement same issues"

"i have been using this camera for almost a year now and it's good for indoors but not recommended for outdoors night vision is perfect you can see very well as to who it is it records noises and detects a moving object and alerts you straight away on your phone reason why i'm giving it a 4 star is because"

"it would be useful if you could adjust the length of the clip captures as sometimes 12s isn't quite enough"

"has potential but not worth it yet"

"they replaced motorola focus 35 cameras which are getting tired"

"during the day it is good but at nighttime through a window it doesn't work and during the day if there is sunlight shining towards the glass it's not good"

"while the camera quality is really good and the system is easy to set up it's let down by near constant crashes"

"i have lowered the rating on this camera due to the fact that a few weeks after installing it and buying another one the live stream stopped working"

"* motion detection is very good no false positives so far cons are all software and so hopefully sortable : * no ifttt support for the non technical this is a neat way to link home devices such as turn on the lights if motion detected * no ability to mask certain areas"

"no rtsp support that many other cheap cameras offer"

"no idea why this has less important functionality than the us version"

"very disappointed i wish i had bought a tp link camera instead have a couple of them for years and never had a single problem "

"unfortunately after only a couple of days the motion noise alerts stopped app keeps crashing and signing you out"

"the quality of the image is slighty blurry and lacks sharpness and that's in hd!"

"720 hd old school short clips unless you want to pay for longer if you put micro sd card in the software in camera won't let you watch it unless you remove sd card and connect to computer to watch"

"at least the app takes you to a website telling you they are having issues i guess that's a plus lol"

"the app itself is basic and has so many issues it’s difficult to list them"

"slight heart attack"

"in response to the security concerns you are required to provide your address on signup although you could provide fake details but you do not need to provide access to your iphone's location unless you want to use the auto arm disarm feature"

"i was a little skeptical about this from reading reviews of the app asking for too much info"

"when used with alexa the screen on any device disconnects after 30 mins"

"great if you want a cheap fun camera in your house but i wouldn’t really put it in the home security category and i’m surprised they sometimes bundle this camera with the echo show 5 given the limited alexa integration"

"sound quality form the tiny inbuilt speaker is awful very tinny and difficult to understand the speech"

"but the sound quality both ways is awful night vision is pretty poor to unless something is within a metre of the camera and not in pitch black"

"previous concerns around the app wanting too much information in another review seem unfounded as i was only asked for my address which was explained"

"the camera disconnects all the time!"

"easy to setup and good picture quality slight lag of live feed but not that long"

"negative points"

"i kept having network issues with it and it refused to connect giving me error code 90"

"waste of money"

"my kit never actually contained a screw and wallplug as stated so i would say that if you are handy with a drill and countersink and you dont need extra usb cable then dont bother with the mount kit"

"give it a miss"

"i am not sure if this is a widespread problem but be wary!"

"i already have a good cctv setup costing several hundred pounds but wanted additional areas covering to keep an eye on my cats and kittens who love to hide away in difficult to reach areas"

"this description needs to be changed it states with an sd card you can record for x amount of days and have the footage this is completely false"

"there are 2 massive holes in the feature set for this device: 1"

"hope this helps any of you having trouble connecting"

"updated december 2019 so neos still haven’t added sd card support through the app meaning the only way to view the sd card footage is to physically remove the card and plug it into a computer"

"this can't be used as a nanny cam anymore and according to a lengthy conversation with their support they have no intention of fixing this"

"i received my 1st neos smartcam today and have to admit that after reading all the comments i was ready for sending it back but as there where also quite some positive feedback i just had to try it myself"

"secondly the ‘boost’ premium payment is an awful business model even though they have dropped it to £2"

"i don’t want to have to have location settings draining my battery on all the time and i don’t always remember to manually switch the alerts in and off"

"i'm not sure why but it seemed to take a couple of days to "settle down" and react to whether my phone was in the house or not but since then has been working fine"

"it didn't work and i tried it on 2 separate wireless networks also after having to create an account and the device didn't work there was no option to close delete account so this is more time wasted trying to contact them to request the close my account"

"i have found that bug in the software means that it doesnt retain the settings so when it you do go out it does arm but then doesnt record or notify you rendering the camera totally useless"

"there is a time delay when watching on my phone but that is to be expected with all devices of this type"

"the only gripe i can think of is the thickness off the camera connections especially the internet one"

"initial setup is a little complicated but if you follow the instructions carefully then it works the only issue being that the cameras need a 2"

"using ethernet wired connection was not a major issue"

"once up the camera is easy to set up with the downloadable app qr code supplied and the images are as good as i have seen on some more expensive cameras"

"setting up the wifi so as to use without the rj45 cable was my main gripe"

"had this arrive today after looking around alot i found this on offer with an added amazon discount code it didnt work out to be cheapest but looked to be best value anyway when it arrived i opened it up and theres everything you need besides a drill and screwdriver to fit it actually included the corrected masonry drill bit for the plugs anyway about 10mins later it was installed setting up was very simple"

"i put an sd card into it which it quickly used the memory on you should be able to clear the card from the app but that doesn’t seem to work it gives an error message every time"

"slight issue with the large network cable as i had to drill a very large hole to get this mounted to the wall so that no cables were showing"

"the only problem i had was that i had to position the camera very close to the router as the camera kept dropping out even though the wifi signal showed 57% and that this was a good signal"

"obviously the only way you know the camera isnt connected to tour router is when you open the netvue app"

"only minor issue found so far is that one sd card of two wouldn't 'mount' meaning it required manually reformatting on my pc but was soon sorted and have had no further issues with it"

"i had some trouble connecting these cameras to my wi fi at 1st"

"i have positioned my camera to cover my front garden so i don't want false triggers from the road outside it was very simple to disable the image zones where i don't want a notification then the sensitivity was adjusted with a simple slider"

"so unless you mount the camera under an overhang which shelters the camera from rain or snow then you are going to get a lot of false alerts"

"when it's sunny and cloud cover comes across again it false alarms"

"we also pay around £1 a month so we continue to receive video recorded notifications after the free trial ends a tiny amount for piece of mind "

"my only negative is that it is quite big and obvious on the front of the house"

"i took another reviewers suggestion of putting all of the wires in a junction box outside as the cables are too bulky as a group to easily put through the wall so i just put the power cable through"

"feel free to waste your money you really would be better getting a wired unit with a centrally controlled hard drive all at home as that will run for years with no issues"

"i will be buying a second camera 👍🏻 update after a few months: i left my previous review after the first week or so of having the camera after being bribed by netvue with 3 months free subscription to motion detection alerts"

"by comparison the cheap camera that i replaced kept buffering and losing connection constantly"

"the motion detection on the camera is a complete waste of time and will just alert you every couple of minutes even when there is absolutely nothing there so i had this disabled the whole time i owned the camera which is a really big disadvantage!"

"i don't know how it would work in total darkness but for me it's fine"

"the people with wifi issues either don't know what they are doing or have crap routers"

"it’s just incredibly frustrating"

"as soon as they do this i will be buying!"

"you would either have to get a memory card to record continuous but then in the event of it being stolen you have list all the footage or pay £8 a month for 24 7 recording to the cloud"

"the camera itself isn't bad by any means and especially for £40 however the biggest fault i have with it is the connection and even though i have a wifi extender literally less than 4 metres away from the camera really the connection is still garbage half the time it says the camera isn't on which is rubbish because i know it's on it's just the connection is so terrible"

"i still need to play with the settings much more to get it all right as i am getting alerts for every drop of rain that falls at the moment and that’s on the lowest sensitivity setting"

"i like that you can add a micro sd card in and it will record everything for you but setting these up can be tideious and frustrating"

"after lengthy and unsuccessful attempts to contact the company direct located in china with no apparent uk agent i was informed robotically via e mail chat that it only worked at 2"

"the only reason i give this 4 stars is because of the storage issue with multiple devices not being available"

"but it is not designed to be a high end 8 mega pixel camera with all the transmission and storage issues that you would come up against"

"the camera body is ok mostly plastic so will either fall apart or last until the next millennium"

"so we have power it's a standard dc connector and massive extension cables are cheaply available through amazon lan with an indicator led built in again a 25m run is easily purchased but even longer can be made cheaply and thirdly a weatherproof wifi reset button: i default away from wifi but recognise the brilliant innovation this option is just try getting up a ladder and removing the access plate to locate a tiny black button inside the body of the unit "

"honestly can't fault this especially as we got it when it was on offer"

"i got so fed up with various things going wrong such as the picture freezing that i thought i’ll sort it out tomorrow"

"i had issues setting up wifi connection but it turned out to be user error my end"

"months on still regular problems when it should just work it's unreliable bottom line in a product where reliability is critical we had an issue with car break inns and low and behold despite paying for the 24 7 service"

"seems good value for money but the costs to subscribe to cloud services are not clear at the outset so i guess the low product price is balanced with the annual fees to subscribe"

"not everybody realises you can make 3 or 4 adjacent holes to create a larger one it leaves me thankful that we share a world with folk like that because it means i still have a job"

"i thought the picture quality would be rubbish but it's really not"

"get the awful feeling that its spying on us"

"even though i set it up with just one square area of motion detection it still picks up loud noises when cars go past"

"and some cameras do lose connection sometimes"

"i am just very disappointed i cannot return the other camera or even request a refund as i have no power adapter to set up the second camera which is now left redundant"

"the camera is ultimately a wi fi camera but there are three annoying wires which you can't easily hide"

"there are video tutorials if your unsure as you setup"

"this made installation harder than need be as the screw heads are so soft they stripped immediately"

"i have had several problems since and sadly they were all caused by me!"

"cloud storage lasts for a 14 day trial then it is a very expensive subscription per camera"

"it becomes expensive at $70 per year per camera"

"the instructions which come with it are easy to follow but unfortunately only tell you about installing it & nothing about using it but i found this information on the web"

"we have a particularly awkward outdoor view and cannot see the gate or visitors without going outdoors and round the corner so i decided to be brave and try an outdoor camera although it did seem a bit sci fi and hi tech for our rather basic household"

"only let down is the motion detection it doesn't pick my 6ft frame up but does trigger with flies"

"it takes a lot to impress me and get a security device put into my smart home and this camera has ended a long painful search"

"i’ve only just found a busy electrician to fit my camera"

"so we had a spate of tyre damages to cars outside the house so decided to get a good quality night vision camera to use as a deterrent to further problems"

"i've got a major problem trying to figure out how to house these cables"

"easy enough to install but i’ve had constant problems with the cameras stopping functioning when the cards fills up you get no alert this has happened even though it’s supposed to reformat automatically"

"having a built in speaker on the camera is just a bit of fun so far"

"this is the first issue"

"the device is up to date and never gets unplugged"

"one slight negative is that the mounting screws provided were of a very poor quality"

"disgusting support!"

"only minor issue found so far is that one sd card of two wouldn't 'mount' meaning it required manually reformatting on my pc but was soon sorted and have had no further issues with it"

"downsides motion detection sensitivity in app is not great app could have better features but not the worst either no option to view on laptop pc the drill bit that came with it was really poor quality that broke in less then 10 seconds of using"

"you tighten up some grub screws after adjustment which holds the camera rock solid so there are no false motion detections due to camera wobble "

"i do understand that expecting the wifi to go through two outdoor brick walls is a big ask"

"looks like i was given a returned damaged item"

"i have been a long time user of another brand of wifi camera but kept having connection issues so i though i would give netvue a go prompted by other reviews and there very competitive price"

"this is my second netvue product after purchasing an indoor camera for our babies nursery and this product is just as if not more impressive"

"there is a delay in the live view on the echo comared to the app on galaxy note"

"as there have been a few dubious people around decided on this vigil camera to keep a check out"

"the motion detection issue is now with their research team and i am confident that they will come up with a solution to the sensitivity issue very quickly"

"our postman had a right scare when we suddenly spoke out from it"

"i wish the motion detection had daily settings for when its active and a greater number of squares to get a more defined area"

"after a while i worked out that the wireless mesh network in my house was a little adva ced for the wifi card in the camera"

"the second and more bothersome is that when i tried to access the sd files in my computer i figured that the video files are in a proprietary format!"

"installation outdoors was pretty easy and took a few small adjustments to get the perfect picture"

"firstly the power wire is woefully short limiting placement unless you add in extension cables"

"everything needed seems to be in the box even down to a masonary drill if you were mounting against brick"

"i bought 2 of these cameras for my mum as she has had some unwelcome visitors looking around her property recently needless to say she hasn't received any problems since!"

"camera feels sturdy and solid has a built in mic to capture sound and also a speaker so you could even scare off unwanted visitors by talking into the app!"

"i would suggest that you carry most of step 4 with the included parts to weatherproof the ethernet connector unless i missed something "

"it was equally easy to pair it with alexa but the results are less satisfactory"

"my only quibble is that the aerial joint is not sufficiently stiff and the aerial flops around rather than standing upright"

"sound from the camera speaker is also good but useless for me as i have mounted the camera too high and cant hear it from the floor"

"installation to its location was easy and i only needed to use a small drill hole to feed the supplied power cable into an outdoor cable box where the power connection together with wifi and ethernet cable not being used in wifi set up and the camera was easily fitted into location a template was provided but i didn't use this"

"finally it’s not value for money and the motion detection when alerting gives a blank error which cannot be seen what it’s picked up"

"so this feature got turned off which is one of the reasons i wanted the camera it would notify that there was motion at my door i would ask alexa to show me the front door cam to see who it was then answer the door the whole process was to hit and miss and just takes too long by the time the video comes up the person would have left thinking there is nobody at home"

"the only shortcoming is the software which is limited for retrieving photos and videos from the sd card"

"slight issue with the large network cable as i had to drill a very large hole to get this mounted to the wall so that no cables were showing"

"the night vision is not very good but you still see so for me it’s awesome"

"having read previous reviews i thought very carefully about where i should position it to avoid a difficult installation"

"although a budget buy this camera does everything much more expensive cameras do and netvue appears responsive to customers in developing and improving its software"

"not normaly one who writes reviews however having purchased a number of alleged good external cameras all of which never came up to scratch as reviewed or advertised"

"don't waste your time"

"the camera does drop out of wifi so at times i cant see it on my phone but i've found that this doesn't mean it isn't working as the camera continues to record to the sd card when not connected to wifi so nothing is missed"

"it's younger sibling killed by the same update is going back on an amazon doa return"

"will definitely be buying netvue again if we need more"

"the support from netvue has recently been diabolical"

"i have used indoors netvue and they are great but i did not expect to be amazed by the quality of the outdoors one too"

"there’s also no web interface and support is definitely lacking"

"i have had cctv systems before that were far more expensive and was a little dubious about a camera at such a cheap price and thought that the quality would not be that good"

"by comparison the cheap camera that i replaced kept buffering and losing connection constantly"

"two way communication does work but has slight delay inevitable i guess "

"a real shame because when they first worked they were brilliant but they’ve clearly done something to the firmware that doesn’t play nice now"

"difficult to setup as it only works with 2"

"when this trial add on was removed from software the camera was completely disabled and had to return"

"best of all the power supply requirements are the same as my analogue system so they literally took minutes to swap over"

"but saying that think it would be the same or worse on any other camera"

"the picture quality with these is much better and i actually see the fact they don't record to a central box as a bonus no more hard drive failures!"

"i have had cctv systems before that were far more expensive and was a little dubious about a camera at such a cheap price and thought that the quality would not be that good"

"i have had a few videos which were unable to upload"

"and when it works it randomly goes into buffering every so often"

"have tried adjusting the sensitivity but can't get it to work properly but for a camera of this price i can't complain too much"

"as i had already purchased a netvue wi fi doorbell and been very pleased with it buying the netvue vigil camera s was an obvious next step as they offer sd card recording and playback capability without needing to purchase cloud based storage it’s just a case of mounting the units out of easy reach"

"the following reasons why i could not give it 5 stars: the speaker on the camera is very low level and even though it is installed just above head height you cannot be heard very clearly"

"bought this camera as i have a bad neighbour next to me who keeps damaging my property"

"i still need to play with the settings much more to get it all right as i am getting alerts for every drop of rain that falls at the moment and that’s on the lowest sensitivity setting"

"one subscription should cover more cameras not just one otherwise it gets too expensive"

"at night the problem was the opposite initially there was no motion detection as soon as it was dark although after a couple of weeks of emails back and forth to support they sent through new firmware which resolved this problem"

"which it really shouldn't be to be honest if i could be bothered to take the camera down and send it back i would but i really cant as it was a bit of a task getting it up"

"one thing i would like to say is that it would be nice to have a sealing plug if you are not going to hard wire the broadband side and just use the wifi as it leaves a tiny hole in the cable enterance"

"cover the camera in lens in something i taped a sock around it disconnect the end with the three mounting holes using the hex key provided hold the mount against the wall and drill three smaller holes with a 4mm drill bit take the mount away and open the holes up to fit the rawlplugs"

"you could fit a connection box outside instead of running cable through the wall"

"motion sensor is temperamental wont record our car parking pretty large subject image but will record endless hours of rain"

"the second and more bothersome is that when i tried to access the sd files in my computer i figured that the video files are in a proprietary format!"

"if you need a cost effective way to monitor your home minimal affect on the wifi check from anywhere and has a speaker for interactions with home for example asking someone to leave a parcel somewhere safe "

"installation is not straightforward because you will need a very large hole in wall to pass cable assembly through"

"my only quibble is that the aerial joint is not sufficiently stiff and the aerial flops around rather than standing upright"

"two minor issues though"

"i’ve recently bought several of these netvue 1080p outdoor security cameras as my existing ones from another maker were very unreliable and constantly dropped their wi fi connections"

"one slight negative is that the mounting screws provided were of a very poor quality"

"as soon as is possible this useless ornament will be taken down and replaced with something that actually works!"

"i got the outdoor camera because a number of dogs have gone missing out of peoples gardens and as my house has a dirt road at the side i’m always nervous that one of my fur babies might get stolen"

"already used footage for an incident i did have a problem where just after the time the firmware updates the camera failed i opened a chat at 8am and gave the problem to customer services who passed to technical services who by 9"

"i tried live chat and didn't get anywhere"

"have attached photo in this review"

"night vision is as about as good as ir can get and at this price point it's extremely hard to beat"

"you have to download a small player they made i found in netvue forum and it's awful!"

"killed by the update "

"i'm using a 128gb micro sd card playback is of a high quality and unbroken"

"i’m not using cloud but i am using the sd card the card formats while installed and for a couple of days i’m able to use the camera fine and watch back recordings but then i’m not able to view recordings unless i join cloud for a fee of course"

"for the price paid the camera is excellent i did look around and all the other camera's where more expensive so far i am very pleased the camera picture day or night is excellent and the piece of mind i get from seeing what is going on around my property is great i do live in a very remote area and therefore no traffic passes my house just the occasional rambler"

"cover the camera in lens in something i taped a sock around it disconnect the end with the three mounting holes using the hex key provided hold the mount against the wall and drill three smaller holes with a 4mm drill bit take the mount away and open the holes up to fit the rawlplugs"

"only issue advice is so mount it too high as the spiders are always making webs on the camera and this also can trigger off motion alerts if u have this set up"

"only issue advice is so mount it too high as the spiders are always making webs on the camera and this also can trigger off motion alerts if u have this set up"

"it does work without the cloud subscription but motion detection is rubbish all the time"

"the camera itself isn't bad by any means and especially for £40 however the biggest fault i have with it is the connection and even though i have a wifi extender literally less than 4 metres away from the camera really the connection is still garbage half the time it says the camera isn't on which is rubbish because i know it's on it's just the connection is so terrible"

"my only quibble is that the aerial joint is not sufficiently stiff and the aerial flops around rather than standing upright"

"the unit showed a solid green light so apparently all connected but the app said the camera is offline"

"but it is not designed to be a high end 8 mega pixel camera with all the transmission and storage issues that you would come up against"

"but the delay is so long"

"cannot fault this bullet cam"

"after a stream of emails to support i am now returning my dead original unit"

"for the price of this camera i would not hesitate to recommend it"

"i guess most of the time the video comes up but sometimes it times out trying to connect"

"i have had cctv systems before that were far more expensive and was a little dubious about a camera at such a cheap price and thought that the quality would not be that good"

"this really is just a case of trial and error and the app offers sensitivity adjustments so you can have it exactly as you want it"

"however there is no way to stop recording except by pulling out the power plug which seems a bit brutal the app should provide for this to prevent file corruption i did try disconnecting power the sd card seemed ok and successfully re mounted on restoring power"

"my only quibble it that the camera is not poe"

"are equally good in many ways but don't record continously"

"also to subscribe to the motion data as the camera doesn't always get a photo of the trigger but will record it!"

"unfortunately even after 2 months i didn't receive the free 64gb sd card as mentioned in the package i received after claiming even no reply to my 2 emails"

"compact camera but as this model has an ethernet plug on it you have to drill at least a 12mm hole to get the cable through the wall lots of teething problems but the online chat is instant and they always seem to fix the issues but i'd rather it just ran seamlessly than have any pro lems like dropped signal etc or a tf card that has worked perfectly well in the camera for 2 weeks suddenly is no longer recognised"

"well i've now set it up outside and had tried it on wi fi and on internet cable also as i have a fire stick and alex's i did link it to there account on a good note it works well with the app on a good but bad point as i did not adjust my settings but turned on motion detection it was cool for the first"

"i have unfortunately ended up with a lan connection to my router but as i said earlier this may be my internet supplier issues"

"a real shame because when they first worked they were brilliant but they’ve clearly done something to the firmware that doesn’t play nice now"

"however there is no way to stop recording except by pulling out the power plug which seems a bit brutal the app should provide for this to prevent file corruption i did try disconnecting power the sd card seemed ok and successfully re mounted on restoring power"

"months on still regular problems when it should just work it's unreliable bottom line in a product where reliability is critical we had an issue with car break inns and low and behold despite paying for the 24 7 service"

"one criticism would be the leads should be detachable to get through smaller holes"

"4ghz not 5ghz"

"well i've now set it up outside and had tried it on wi fi and on internet cable also as i have a fire stick and alex's i did link it to there account on a good note it works well with the app on a good but bad point as i did not adjust my settings but turned on motion detection it was cool for the first"

"i am just very disappointed i cannot return the other camera or even request a refund as i have no power adapter to set up the second camera which is now left redundant"

"every day i contact nevue to be told that their “engineers are working on a fix” but that’s been four days now with no progress so i’m sending these back for a refund"

"an sd card not included is required to store images video including motion detection although a paid cloud service is available"

"the motion detection issue is now with their research team and i am confident that they will come up with a solution to the sensitivity issue very quickly"

"but i went to my hubs user login on internet explorer and turned the 5g off so it could connect to the 2"

"had to go through the process twice but it didn’t take long"

"to get footage you need to get a ladder and climb the ladder to the camera unscrew it all to get to the memory card take the memory out put it into your pc get the footage you need then go back up the ladder put the memory card back in screw all the camera back together and as your doing all this your"

"however there is no way to stop recording except by pulling out the power plug which seems a bit brutal the app should provide for this to prevent file corruption i did try disconnecting power the sd card seemed ok and successfully re mounted on restoring power"

"can't really go wrong for the price"

"i recently brought the homecam indoor secuirty cam from the same seller last month and had a few problems with it and these got resolved really well and rapidly because of this i decided to buy a new camera for the outside secuirty of my house"

"my only real criticism is that i would like more control over scheduling the motion detection and they do not work with iftt"

"i was looking for a easy install camera for a while now that would not brake the bank and then my friend showed me the netvue he has i was shocked when he told me how much he payed and all the features the camera qualty is amzing with the movement notafication sent to your phone so you know where ever"

"compact camera but as this model has an ethernet plug on it you have to drill at least a 12mm hole to get the cable through the wall lots of teething problems but the online chat is instant and they always seem to fix the issues but i'd rather it just ran seamlessly than have any pro lems like dropped signal etc or a tf card that has worked perfectly well in the camera for 2 weeks suddenly is no longer recognised"

"you can view the cameras live without signing up to any storage or buying an sd card from the app but you wont be able to record the footage so bare this in mind"

"i wanted this to monitor our back garden as we've had some items "removed" recently and i am delighted with how easy it was to setup and use"

"if the 12v power cord is cut then that's the end of your camera security as there is no battery back up"

"when linking accounts to amazon it would return a load of code and would not link"

"having being a victim of crime and searching the internet for a good but reasonably priced outdoor camera i can honesty say i am pleased with this product"

"bought this camera as i have a bad neighbour next to me who keeps damaging my property"

"so we had a spate of tyre damages to cars outside the house so decided to get a good quality night vision camera to use as a deterrent to further problems"

"what i did not like about it was the setup"

"but now the camera is pointless constantly showing off line constantly needing to format the sd card do not buy this camera!"

"so long as your cameras will be close to your router then it should be fine"

"i had some doing work in my garage while i was away in another country and i was able to view and speak clearly with the"

"the camera whilst working was a fairly good product for the price paid the problem & the reason of the low rating is due to the customer support while the support for set up alone was good the issue with support for returning a faulty unit is a complete nightmare"

"no instructions with the camera at all but good website and it appears they have good customer service but i haven't needed it yet!"

"the only slight frustration is that there is large bunch of cables out of the camera body which are redundant if you are using as a wireless device"

"i was sceptical of the signal and thought i'd have issues with the wifi signal dropping out"

"no matter which ever way i tried it would just not stay connected"

"what i did find good that the camera came with all screws wall plugs a masonry drill bit and a hex key to adjust the direction of the camera"

"however there is no way to stop recording except by pulling out the power plug which seems a bit brutal the app should provide for this to prevent file corruption i did try disconnecting power the sd card seemed ok and successfully re mounted on restoring power"

"only hicup is with the alexa app i could not get it to add the skill but when i logged in via netvue on the computer and logged in via a password password reset and not facebook it logged it in and now all working"

"has motion sensor in the app to alert you of movement and captures a screenshot each time in the app no subscripton charge required for this "

"live view works fine which makes it even more disappointing"

"i thought the picture quality would be rubbish but it's really not"

"not sure on cloud and motion upgrade costs as seems a bit excessive but haven’t looked in to this yet"

"you can however scroll back in time and record for whatever period you want as long as you do it before it is overwritten"

"i'm not using motion detection yet because i wanted this primarily to be able to see who is at the front door so i cannot comment on that"

"whatever had blocked the camera reporting in was fixed by the reboot and the camera went live it was also a lot more responsive through the app so my router was the problem here"

"cloud service don’t work as described gives me 100+ notifications that my cat is running around but can’t detect no humans see pictures no marker for humans"

"get in seconds a warning on my iphone and can see what is happening"

"good product and no need for expensive subscriptions either :"

"so this feature got turned off which is one of the reasons i wanted the camera it would notify that there was motion at my door i would ask alexa to show me the front door cam to see who it was then answer the door the whole process was to hit and miss and just takes too long by the time the video comes up the person would have left thinking there is nobody at home"

"only hicup is with the alexa app i could not get it to add the skill but when i logged in via netvue on the computer and logged in via a password password reset and not facebook it logged it in and now all working"

"i don't need the ethernet option but would be useful to those with weak wifi signal great addition!"

"without the costly addons the camera is rubbish in my opinion"

"u still get motion alerts while not subscribing"

"you can zoom into the image on te phone app but the resolution falls off pretty fast as this is only 1080"

"not good not good at all"

"first problem: it seems that each video file is 10 minutes long but there are some space between them some seconds that don't get recorded at all"

"i was delighted after i replaced a defective similar unit from another brand because this device behaved exactly as advertised"

"using the app each stage of the set up is clearly explained and supported by a short demonstration video"

"my only issue is the three cables hanging out of the back of it makes it a little more difficult to install"

"you tighten up some grub screws after adjustment which holds the camera rock solid so there are no false motion detections due to camera wobble "

"i really wanted it to film across my whole driveway but that's more down to me putting the camera in the wrong place"

"connecting to router bt hub was a little frustrating but i expected that as bt is dual banded"

"it has been having trouble loading the live feed but i sure it is a blip and am going to contact customer support if the problem persists"

"pretty easy to set up and worked well for a couple of weeks and then following a firmware update the cameras have been completely useless"

"camera isn't perfect though and a few things could be better might even be the app and not the camera to be honest"

"i made the mistake of cutting the network plug off to help feed the wire through thinking i wouldn't need it as i was using wireless"

"have tried contacting their customer service but received no reply so will try and get a refund somehow"

"actual time attaching camera and cables was minutes only"

"easily hear the birds from back of the house"

"as to the camera once initial issues sorted probably due wifi dropping off without me knowing it is excellent"

"bit of a con showing the camera fitted flush against the wall with no wires showing"

"so therefore i returned it"

"i don't often write reviews but i am quite impressed with this camera"

"i got this one for my back way as there have been some crimes in some other back ways so just like the fact its keeping a eye on my home while i go to work pros easy to set up and helpful app cons just can cut out some times for no reson and picture can be a bit hard to see sometimes but that could be times of the day would get other one for my front way aswell"

"i did have one fail on me recently after 6 months"

"cons: large holes required for installation"

"4ghz wireless not a 5"

"support says that 128gb cards no longer work"

"it is the ethernet socket that determins the size!"

"quite why they didn't do this in the first place i will never know"

"showing 97% signal in the app with no buffering"

"despite what anyone says it will not necessarily be easy to fit"

"4ghz if you don't do this it may be difficult to connect you can switch 5ghz back on after its connected"

"picked up car headlights even though in “blocked” area"

"i've been searching a long time for home security camera's with two way audio to replace my outside ip camera's that don't have audio"

"but cloud storage solves this issue"

"our postman had a right scare when we suddenly spoke out from it"

"at night in ir in rainy day is prone to false positives detects rain drops or snow flakes practically useless so i switched off infra red and rely on pir lamp to detect motion outdoor"

"without the costly addons the camera is rubbish in my opinion"

"you can view anywhere not just when you are on the same local network"

"lots of choices in settings i haven't explored yet"

"this bullet style camera is approx £75 cheaper than my hikvision!"

"please don’t change "

"set up on these cameras couldn't be easier"

"however using the camera to monitor outside motion is hit and miss and certainly not effective with the infra red camera as the light reflects off the windows at night"

"it is beyond frustrating especially when something has been stolen off your driveway which has happened this morning only to find nothing was recorded!"

"even a drill bit for drilling the holes for mounting the camera"

"another desireable feature of the netvue software is that it allows ‘sharing’ this enables me to share all the camera features with my wife and as such she also can manage the settings and receive notifications from the motion alarm"

"i’d like to connect this to my own nas drive or eyespy software but ip address access is not allowed"

"4ghz was better did have trouble connecting to a wifi extender did away with that so eliminated the problem"

"the camera connection has 3 quite bulky wires which would need a really big hole to bring inside"

"this means you only have to drill a small hole through the wall for the power cable and into the back of the junction box"

"at first these seem great but as time wears on they become more and more unreliable"

"i thought the microphone and speaker were going to be a waste of time but i can clearly hear anyone talking at my front door"

"as it wasn't connecting for me they sent a solution to get an update through but still wasn't working"